And when my panel says that it is expired, I am going to capture that and post it here, too.Īlready you should be able to see that what I am saying is true. When I start getting the alerts, I am going to post them here. But another part of me wants to document what actually happens, so tech support can see it. I really should just call BestBuy up and cancel and my subscription. My question is.why can't they charge the credit card now they way Webroot does and just add the remaining days to the subscription? Meanwhile, I have received an email from the Geek Squad saying that they will renew my subscription using the credit card they have on file on 04/29/16.īestBuy waits until the day that your subscription expires and then charges your credit at mid-night of that day. My Webroot only subscription has a green panel and all the shields say they are active.īut my BestBuy subscription looks like this. (I have a BestBuy subscription and a Webroot Only subscription.) But I don't believe that for a second. Last year when I complained to Webroot tech support, they thought it had something to do with the fact that I have two separate subscriptions and there was some confusion. But your Webroot panel is red and it says EXPIRED! (So if, you are really protected when Webroot says you are not, then how do you know when to believe Webroot or not?) If you call the Geek Squad, they will say that you are still protected. I've been through this at least 5 or 6 times.Īs your deadline approaches, you will start to get renewal notices.even though you've already clicked on the link and said you want to renew.and even if BestBuy has sent you an email saying that they will renew your subscription with the card they have on file.ĭuring the last week you will start to get more urgent prompts warning you that your subscription is about to expire and renew now (even though you already said you wanted to.)įinally your panel will turn red and it will say that it is expired. But even if you click it and enter your credit information it will make no difference in what will transpire. Your Webroot security panel turns Yellow 30 days before the expiration. Last year I complained about the BestBuy Webroot renewal process. Webroot® Legacy Products (2011 and Prior) 33.
BEST BUY WEBROOT SUBSCRIPTION PC
Webroot® SecureAnywhere™ - Antivirus for PC Gamers 553.Webroot® Security Awareness Training 53.Webroot® Business Endpoint Protection 1129.
BEST BUY WEBROOT SUBSCRIPTION FOR ANDROID
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